Privacy Policy

We comply with the GDPR/RGPD, General Data Protection Regulation.

DELISH informs below of its privacy policy applied to personal data. The use of the website does not imply that the user must provide any information regarding their identity, and it cannot be associated with a specific user by the company. In the event that personal data is provided, these data will be collected and used in accordance with the limitations and rights set forth in the aforementioned standard.

PRIVACY POLICY

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

RESPONSIBLE FOR THE PROCESSING of your data is: DELISH GLOBAL SERVICES EOOD 
VAT: BG205479510
Postal Address: 10 STEFAN VERKOVICH St, Floor 1, 4000 Plovdiv, Bulgaria.
Email: info@delishsc.com

DELISH, as responsible for the Website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD) regarding the protection of persons in terms of processing personal data and the free circulation of this data and other regulations on the protection of personal data, and by Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), informs you that has implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity, and availability of the data entered.

WHAT KIND OF DATA DO WE PROCESS?

Depending on the products, services or functionalities that you want to enjoy at any time, we will need to process some data or others. In general, said data will be, depending on the case, the following:

  • Your identification data (For example: Your name, surname, language, country from which you interact with us, contact information, etc.)
  • Commercial information if you were subscribed to our newsletter.

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service on the web, we will mark some fields as mandatory, since they are data that we need to be able to provide you with the service or give you access to the functionality in question.

Please note that if you decide not to provide us with this information, you may not be able to complete your registration as a user or you may not be able to enjoy those services or features.

FOR WHAT PURPOSE DO WE TREAT YOUR PERSONAL DATA?

Depending on how you interact with our website, we will process your personal data for the following purposes:

  1. To attend to the requests or requests that you make through the different means incorporated into our website. We only process the personal data that is strictly necessary to manage or resolve your request or request for quotes or more information related to our activity.
  2. For marketing purposes. To the extent that you subscribe to our Newsletter, your personal data will be used for the periodic sending of company newsletters. You must remember that you can unsubscribe from the Newsletter at any time and at no cost by notifying DELISH in the e-mail info@delishsc.com.
  3. Usability and quality analysis to improve our services (Cookies). If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our Platform and thus be able to introduce improvements to it. Likewise, on occasion, we carry out quality actions and surveys aimed at finding out the degree of satisfaction of our customers and users and detecting those areas in which we can improve.

WHAT IS THE LEGITIMATION FOR THE TREATMENT OF YOUR DATA?

The legal basis that allows us to treat your personal data also depends on the purpose for which we treat them, in this way we will find different legal bases by virtue of the following purposes:

  1. Attention requests for information. The legal basis for the treatment of your data is the informed consent to respond to the queries raised through the website, which implies the acceptance of these conditions by the interested party.
  2. Marketing. The legitimate basis for processing your data for marketing purposes is your consent.
  3. Usability and quality analysis (Cookies). User consent for the implementation of Cookies.

FOR HOW LONG WILL WE KEEP YOUR DATA?

  1. Information request
    We will treat your data for as long as it is necessary to meet your request or request and for 1 year thereafter.
  2. Marketing
    We will process your data until you request to unsubscribe or cancel your subscription to the Newsletter.

They will be deleted with adequate security measures to guarantee the pseudonymization of the data or the total destruction of the same

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

DELISH does not carry out any transfer or communication of data unless there is a reasonable need to comply with a legal procedure, legal obligation, or prior user consent.

International transfers of your personal data will not be carried out without your prior consent, without prejudice to the ability to block or cancel your account if there are indications of the commission of any offense by the user. The information provided will be solely what the provider currently has at this time.

To fulfill the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to third parties that provide us with support in the services that we offer and that we detail below:

  1. To carry out the provision of the corresponding service and put applicants in contact with service providers.
  2. Technology service providers.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.

You can exercise them at no cost by sending us an email to our address info@delishsc.com, simply indicating the reason for your request and the right you want to exercise.

In the event that we consider it necessary to be able to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

  • Ask us for access to your data that we have.
  • Ask us to rectify the data we already have. Keep in mind that, by actively providing us with your personal data by any means, you guarantee that they are true and accurate and you agree to notify us of any changes or modifications to them.
  • Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we need to treat them as we have previously informed you, or to the extent that we no longer have the legitimacy to do so.
  • Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the necessary time when you may need it. If you have given us your consent for the processing of your data for any purpose, you also have the right to withdraw it at any time.
  • On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to oppose the processing of your data.

Finally, we inform you of your right to file a claim with the relevant data protection control authority, in particular, with the Spanish Data Protection Agency. https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

Social networks

DELISH has profiles on the main social networks on the Internet (Google MyBusiness, Google Maps, Facebook, Twitter, Youtube, Instagram, LinkedIn, etc…), recognizing itself in all cases as Responsible for processing the data of its followers, fans, subscribers, commenters and other user profiles (hereinafter followers) published by DELISH. The treatment that DELISH will carry out with said data within each of the aforementioned networks will be that which the social network allows for corporate profiles.

DELISH may inform its followers, when the law does not prohibit it, by any means that the social network allows about its activities, services and offers, as well as provide personalized customer service. In no case will DELISH extract data from social networks, unless the user’s consent is specifically and expressly obtained for it (for example, to hold a contest).

We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address indicated above. The fields of said records are mandatory, being impossible to carry out the stated purposes if these data are not provided.

The publication of content is prohibited when:

Allegedly violates national, community, or international laws or engages in activities that are allegedly illegal or contrary to principles of good faith.
Infringes upon the fundamental rights of individuals, lacks courtesy on the internet, causes annoyance, or may generate negative opinions among our users or third parties, and, in general, any content that DELISH deems inappropriate.
Violates principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, protection of consumers, and intellectual and industrial property rights.
DELISH also reserves the right to remove, without prior notice, any content on the website or corporate social network that is considered inappropriate.

Communications sent through social networks will be included in a file owned by DELISH, and you may receive information of interest.

In any case, if you submit personal information through the social network, DELISH shall be exempt from liability regarding the security measures applicable to this platform. Should you wish to know more about them, please consult the corresponding specific conditions of the relevant network.

You can consult their Privacy Policies in the following links:

Cookies Information

We use cookies and similar devices to facilitate your navigation on the Platform, understand how you interact with us, and, in certain cases, show you advertising based on your browsing habits. Please read our Cookie Policy to learn in more detail about the cookies and similar devices we use, their purpose, and other relevant information.

The requirements of this Policy complement, and do not replace, any other existing requirements under applicable data protection law, which will prevail in any case

Protection of Hosted Information

The data you provide us will be treated confidentially. DELISH has implemented all the necessary technical and organizational measures and levels of protection to ensure data security and prevent its alteration, loss, theft, unauthorized processing, or access, in accordance with the state of technology and the nature of the stored data. It is also guaranteed that the processing and recording in files, programs, systems, or equipment, premises, and centers comply with the requirements and conditions of integrity and security established by current regulations

For technical reasons and for reasons of quality of service, the website: Delishsc.com is hosted on the servers of the company Webempresa Europa S.L. hosted. You can consult the legal notice and the privacy policy

DELISH. creates backup copies of the data stored on the servers of Webempresa Europa S.L. hosted content, but is not responsible for any loss or accidental deletion of data by users. Likewise, it does not guarantee the full replacement of data deleted by users, since the above data could be deleted and/or modified in the time elapsed since the last backup.

The services offered, with the exception of the specific backup services, do not include the replacement of the content kept in the backup copies made by DELISH, if this loss is attributable to the user; in this case, a tariff will be established according to the complexity and scope of the recovery, always with the prior consent of the user.

The replacement of deleted data is included in the price of the service only if the loss of content is due to causes attributable to DELISH.

Language

The language applicable to this Privacy Policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version will prevail

 

Sending CV resume

In the event that a user submits their CV through our website, we would like to inform them that the provided data will be processed to include them in any ongoing selection processes. An analysis of the applicant’s profile will be undertaken with the aim of selecting the most suitable candidate for the vacant position of Manager. Please note that this is the only official procedure for submitting your CV. If any changes occur in your information, please notify us in writing as soon as possible to keep your details up to date. We will not accept CVs submitted through any other means.

Your data will be stored for a maximum of one year, after which they will be deleted. After the aforementioned period, if you wish to continue participating in the selection processes of the Controller, kindly re-submit your curriculum vitae. We guarantee the utmost confidentiality in handling and destruction of your data.

The data may be processed and/or communicated to companies within our group during the retention period of your curriculum and for the same purposes previously disclosed.

 

Subscription to the Blog

Subscription to the Blog
In the event that the user subscribes to the blog, we would like to inform them that the information provided will be treated for the management of their subscription to the informative blog with update notifications.

The data will be stored as long as there is mutual interest to maintain the purpose of the treatment. When it is no longer necessary for this purpose, it will be deleted with appropriate security measures to ensure the pseudonymisation of the data or their complete destruction. The data will not be shared with third parties, except when legally obliged to do so.

 

Publicising Your Testimonial or Review

If you would like to publish your review or opinion on our website, please be aware that any information you provide will be used to consider your suggestions, experiences, or views regarding our products and/or services, with the purpose of publishing them on our webpage to help other users.

Data will be kept for as long as there is a mutual interest in maintaining the purpose of the treatment. When it is no longer necessary for this purpose, it will be deleted with appropriate security measures to ensure the pseudonymization or complete destruction of the data. Witnesses will be published on our website, with only their name being disclosed.

Anti Spam Policy

The data controller; DELISH, is against the sending of unsolicited commercial communications and any type of conduct known as “spam”, and declares itself committed to the fight against this type of abusive practices.

The registration process should not be used to register email addresses of third parties without the express consent of the affected persons. As a countermeasure to these practices, Delishsc.com implements a double opt-in mailing list that requires explicit confirmation by the owner of the email account indicated as the subscription address, before receiving email communications.

In the event that a user still receives communications from this website without having registered, or without having given their express consent to said registration, they can unsubscribe from the links provided in the communication itself or in our Privacy Policy. .

In addition, the user can contact us through the contact form that is maintained on the website, both to communicate what happened and to request the immediate removal of their data from our system.

Secure HTTPS Browsing

At DELISH we use an HTTPS system that uses encryption based on SSL/TLS to create an encrypted channel that is more appropriate for the traffic of sensitive information than the HTTP protocol. This ensures that sensitive information cannot be used by an attacker who has managed to intercept the data transfer of the connection, since the only thing he will obtain will be an encrypted data stream that will be impossible for him to decrypt. In this way, we give security to your data and we provide you with safe browsing.

CHANGES TO THE PRIVACY POLICY

We may modify the information contained in this Privacy Policy when we deem it appropriate. In the event that we do so, we will notify you in different ways through the Platform, or even communicate it to your email address when the change in question is significant for your privacy, so that you can review the changes, evaluate them and, where appropriate, oppose or unsubscribe from any service or functionality.

Legislation

For all purposes, the relationships between DELISH and users of its online services, present on this website, are subject to Spanish legislation and jurisdiction, to which the parties expressly submit. The Courts and Tribunals of Cartagena, Murcia, shall have competence for the resolution of all conflicts arising from or related to its use

We continuously monitor developments in data protection to ensure that our policies, processes and procedures are relevant and adequate. We are committed to ensuring good data governance and invest in long-term data trust and security. For more information on the General Data Protection Regulation, please review the official statements of the European Union on the GDPR/RGPD, and about the LSSI at the following link: http://www.lssi.gob.es/Paginas/index.aspx.

 

Privacy Policy revised January 2024.

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